Data & Privacy

Swerte88 Privacy Policy

Swerte88 takes the privacy of every Filipino player seriously. This Privacy Policy explains what personal data we collect, why we collect it, how it is stored and protected, and what rights you have over your information when you use the Swerte88 platform.

Data never sold to third parties Philippines players only Subject to periodic updates

How Swerte88 Handles Your Personal Data

Six core commitments that define how Swerte88 treats the personal information of every registered Filipino player.

Minimal Data Collection

Swerte88 collects only the personal data necessary to operate your account, process PHP transactions, and meet applicable verification requirements. We do not collect data beyond what is needed.

No Data Sales

Swerte88 does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Your information is used only to operate the Swerte88 platform and process your transactions.

Secure Storage

All personal data stored by Swerte88 is protected by industry-standard encryption at rest and in transit. Access to player data is restricted to authorised Swerte88 personnel on a need-to-know basis.

Player Rights Respected

As a Swerte88 player, you have the right to access, correct, and request deletion of your personal data, subject to our legal retention obligations. These rights can be exercised by contacting our support team.

Payment Data Handled Securely

Transaction data for GCash, Maya, and Philippine bank transfers is processed through secure channels. Swerte88 does not store full payment credentials on its own servers.

Full Transparency

This Privacy Policy clearly explains every category of data we collect, the purpose for collecting it, how long we keep it, and with whom it may be shared. No hidden data practices.

1. Introduction

This Privacy Policy describes how Swerte88 collects, uses, stores, shares, and protects the personal information of players registered on the Swerte88 online gaming platform. It applies to all Filipino players who access Swerte88 through any device — desktop, mobile browser, or the Swerte88 mobile app — and covers all interactions with the platform, including account registration, deposits via GCash or Maya, gameplay, and customer support communications.

By creating a Swerte88 account and using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Privacy Policy, you should not create or continue to use a Swerte88 account.

Swerte88 reserves the right to update this Privacy Policy from time to time. When material changes are made, the updated version will be published on this page with a revised effective date. Continued use of Swerte88 following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms.

Scope: This Privacy Policy applies exclusively to personal data collected by Swerte88 from players located in the Philippines. Swerte88 operates solely for the Philippine market.

2. Personal Data We Collect

Swerte88 collects personal data from you in several ways: information you provide directly when you register or use the platform, data generated automatically by your use of the Swerte88 platform, and information shared by third-party payment processors during the transaction verification process.

2.1 Data You Provide Directly

  • Identity information: Full legal name, date of birth, nationality, and gender
  • Contact information: Email address, mobile number registered in the Philippines
  • Address information: Current residential address in the Philippines
  • Identity verification documents: Philippine government-issued ID (e.g., PhilSys, passport, driver's licence, SSS/GSIS ID), selfie or photo for liveness verification
  • Payment information: GCash account number, Maya account details, or Philippine bank account information associated with your deposits and withdrawals
  • Support communications: Messages, complaints, and queries submitted to the Swerte88 support team

2.2 Data Collected Automatically

  • Device information: Device type, operating system version, browser type, and screen resolution
  • Network information: IP address, internet service provider, and approximate location derived from IP data
  • Session data: Login timestamps, session duration, pages visited within the Swerte88 platform, and features accessed
  • Gaming activity: Game titles played, wagering history, bonus usage, and win/loss records associated with your account
  • Cookies and similar technologies: Session cookies for platform functionality and analytics cookies for understanding platform usage patterns (see Section 8)

2.3 Data Received from Third Parties

When you deposit or withdraw funds via GCash, Maya, or a Philippine bank, our payment processing partners may share transaction confirmation data and basic identity matching information with Swerte88 to verify that the payment method belongs to the registered account holder. Swerte88 does not receive full payment credentials such as PINs or full card numbers from these partners.

3. How We Use Your Personal Data

Swerte88 processes your personal data only for specific, legitimate purposes directly related to operating the platform and serving you as a player. The table below summarises the key purposes and the legal basis for each:

Purpose Data Used Legal Basis
Account registration and management Identity, contact, address Contractual necessity
Identity and age verification (KYC) Government ID, selfie, date of birth Legal obligation; contractual necessity
Processing deposits and withdrawals Payment details, transaction records Contractual necessity
Fraud detection and prevention Device data, IP, gaming activity Legitimate interest; legal obligation
Responsible gaming monitoring Gaming activity, session data Legal obligation; legitimate interest
Customer support and complaints Contact info, support communications Contractual necessity
Platform analytics and improvement Session data, device info, cookies Legitimate interest
Marketing and promotional communications Email, mobile number Consent (opt-in only)

Swerte88 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. Where automated tools are used in fraud detection, flagged accounts are reviewed by a member of the Swerte88 compliance team before action is taken.

4. How We Share Your Personal Data

Swerte88 does not sell, rent, or trade your personal data to any third party. We share personal data only in the following limited circumstances:

4.1 Payment Processors

When you make a deposit or request a withdrawal via GCash, Maya, or Philippine bank transfer, necessary transaction data is shared with the relevant payment provider to process the transaction. These providers are bound by their own privacy and data security obligations.

4.2 Identity Verification Partners

Swerte88 uses third-party KYC service providers to verify the identity and age of players before processing first withdrawals. Your government-issued ID and verification selfie may be shared with these partners solely for identity verification purposes. KYC partners are contractually prohibited from using your data for any other purpose.

4.3 Game Providers

Third-party game developers whose titles are available on Swerte88 — such as PG Soft, Pragmatic Play, JILI Gaming, and others — may receive a pseudonymised player identifier and game session data necessary to deliver their games within the Swerte88 platform. These providers do not receive your full name, contact details, or payment information.

4.4 Legal and Regulatory Obligations

Swerte88 may disclose personal data to Philippine government authorities, law enforcement agencies, or regulatory bodies where required to do so by applicable law, court order, or lawful regulatory request. In such cases, Swerte88 will disclose only the minimum data required to satisfy the obligation.

4.5 Business Transfers

In the event of a merger, acquisition, or sale of all or part of Swerte88's business assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any changes to data processing arrangements that affect you.

Our Commitment: Swerte88 will never sell, rent, or share your personal data with third parties for their own marketing or commercial use. Data sharing is strictly limited to what is required to operate the Swerte88 platform and meet legal obligations.

5. Data Retention

Swerte88 retains your personal data for as long as your account remains active and for a defined period after account closure, in accordance with applicable Philippine legal and regulatory requirements. The following general retention periods apply:

  • Account and identity data: Retained for the duration of your active account plus a minimum of five (5) years after account closure, in line with applicable record-keeping obligations.
  • Transaction records: Retained for a minimum of five (5) years from the date of each transaction, in line with anti-money laundering record-keeping requirements applicable in the Philippines.
  • Support communications: Retained for three (3) years from the date of the last interaction, or longer if the communication relates to an unresolved dispute or legal matter.
  • Marketing preferences: Retained until you withdraw your consent or request deletion of your marketing profile, whichever occurs first.
  • Cookies and analytics data: Retained for periods specified in Section 8 of this Privacy Policy.

When personal data is no longer required for any of the above purposes, Swerte88 will securely delete or anonymise it in accordance with our internal data disposal procedures.

6. Data Security

Swerte88 implements a range of technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

  • Encryption in transit: All data transmitted between your device and the Swerte88 platform is encrypted using TLS (Transport Layer Security) protocols.
  • Encryption at rest: Sensitive personal data stored in Swerte88 systems, including identity documents and payment details, is encrypted at rest using industry-standard algorithms.
  • Access controls: Access to personal data is restricted to authorised Swerte88 personnel whose roles require it. All staff with access to player data undergo data privacy training.
  • Two-factor authentication: Swerte88 supports and encourages the use of two-factor authentication on all player accounts to reduce the risk of unauthorised access.
  • Regular security reviews: Swerte88 conducts periodic internal reviews of data security practices and engages third-party security assessors to identify and address vulnerabilities.

Despite these measures, no data transmission over the internet or data storage system can be guaranteed to be completely secure. If you believe that your Swerte88 account or personal data has been compromised, please contact our support team immediately at [email protected].

Your Responsibility: You are responsible for keeping your Swerte88 login credentials — username, password, and two-factor authentication codes — confidential. Swerte88 will never ask you to share your password via email, chat, or phone.

7. Your Data Rights

As a Swerte88 player based in the Philippines, you have the following rights in relation to your personal data. To exercise any of these rights, please contact the Swerte88 Data Privacy team at [email protected] with the subject line "Data Privacy Request".

1
Right of Access

Request a copy of the personal data Swerte88 holds about you, along with information about how it is used and with whom it is shared.

2
Right to Correction

Request correction of any personal data that is inaccurate, incomplete, or out of date. You may also update some information directly in your account settings.

3
Right to Erasure

Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.

4
Right to Object

Object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interest on grounds specific to your situation.

5
Right to Data Portability

Request a structured, machine-readable copy of personal data you have provided to Swerte88, where technically feasible, for transfer to another service provider.

6
Right to Withdraw Consent

Withdraw consent for marketing communications or any other processing based solely on your consent, at any time, without affecting the lawfulness of prior processing.

Swerte88 will respond to all data rights requests within fifteen (15) Philippine business days of receipt. Where a request is complex or involves a large volume of data, we may extend this period by an additional fifteen (15) business days and will inform you of the extension.

8. Cookies and Tracking Technologies

Swerte88 uses cookies and similar tracking technologies to operate the platform, personalise your experience, and understand how players use the site. A cookie is a small text file placed on your device by a website when you visit it.

8.1 Types of Cookies We Use

  • Essential cookies: Required for the Swerte88 platform to function correctly. These include session authentication cookies that keep you logged in and security cookies that help detect fraudulent activity. These cannot be disabled without impairing platform functionality.
  • Analytics cookies: Used to collect aggregated, anonymised data about how players navigate the Swerte88 platform — such as which pages are visited most frequently, how long sessions last, and where players encounter errors. This helps us improve the platform experience.
  • Preference cookies: Store your platform settings such as language preferences, notification preferences, and display customisations so they persist across sessions.
  • Marketing cookies: Used only where you have provided consent and may be used to deliver relevant promotional content within the Swerte88 platform. Marketing cookies are not shared with external advertising networks.

8.2 Managing Cookies

You can control non-essential cookies through the cookie preference settings available on the Swerte88 platform. You may also manage cookies through your browser settings, though disabling essential cookies may affect your ability to use the platform correctly. Swerte88 does not respond to Do Not Track browser signals at this time, as there is no consistent industry standard for how such signals should be interpreted.

9. Minors and Age Restrictions

Swerte88 is strictly for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If Swerte88 becomes aware that personal data has been collected from a person under 21, that account will be immediately suspended, all associated data will be reviewed, and the account will be closed in accordance with our Terms and Conditions.

If you are a parent or guardian and believe that a minor has registered a Swerte88 account using false age information, please contact us immediately at [email protected] so that the account can be investigated and closed without delay.

10. Marketing Communications

Swerte88 may send you promotional emails and SMS notifications about bonuses, new games, and platform updates, but only where you have given explicit consent to receive such communications at the time of registration or through your account preferences.

You may withdraw consent for marketing communications at any time by:

  • Updating your notification preferences in your Swerte88 account settings
  • Clicking the unsubscribe link included in any Swerte88 marketing email
  • Contacting Swerte88 support at [email protected] with the subject line "Unsubscribe"

Withdrawing consent for marketing communications does not affect your ability to continue using the Swerte88 platform or receiving essential transactional and account-related notifications.

11. Changes to This Privacy Policy

Swerte88 may update this Privacy Policy periodically to reflect changes in our data practices, applicable Philippine law, or platform features. The updated version will be posted on this page with a revised effective date at the top. Where changes are material — such as a new category of data being collected or a new purpose for processing — Swerte88 will notify registered players by email or through a prominent platform notice at least seven (7) days before the changes take effect.

Your continued use of Swerte88 after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you may request account closure as described in the Swerte88 Terms and Conditions.

12. Contact and Data Privacy Requests

For any questions, concerns, or formal requests regarding your personal data or this Privacy Policy, please contact the Swerte88 Data Privacy team using the details below. We aim to acknowledge all privacy-related enquiries within two (2) Philippine business days and to resolve them within fifteen (15) Philippine business days.

Data Privacy Contact: [email protected] — Subject: "Data Privacy Request"
Live chat support is also available through your Swerte88 account dashboard during Philippine business hours.

If you are not satisfied with how Swerte88 has handled your personal data or a data rights request, you have the right to lodge a complaint with the relevant Philippine data protection authority.

Privacy Commitments
  • No personal data sold to third parties
  • All data encrypted at rest and in transit
  • Marketing emails only with your consent
  • Data rights requests answered within 15 business days
  • No players under 21 — ever
Related Policies
Exercise Your Rights

You can request access, correction, or deletion of your Swerte88 personal data at any time. Contact our Data Privacy team to get started.

Subject: "Data Privacy Request"
Accepted Payments
GCash
Instant deposit & withdrawal
Maya
Instant deposit & withdrawal
Bank Transfer
BDO, BPI, UnionBank & more

Play with Confidence on Swerte88

Your personal data is protected every step of the way. Register your Swerte88 account and enjoy 500+ casino games built for Filipino players aged 21 and above.

For Filipino players aged 21 and above only. Online gaming involves real financial risk. Please play responsibly.